Microsoft outlook integration error

This integration with Outlook allows us to view the contacts and scheduled meetings details from Skype for Business application itself; instead of opening Outlook application. Once you signed in into Skype for Business, you will see the notification icon on bottom right corner of the application window. By clicking on the notification, it will display a dialog with more detailed information about the integration error.

The error details may look like below:. The notification clearly shows Exchange server is not allowing to connect. This is basically a connection issue between the Skype for Business and the Outlook applications. Now we need to look for the root cause of the issue. From the error message we know that the issue is, NOT able to connect to Exchange server.

That means, either the issue is with the Exchange server or the issue with the network connection. If the issue with the Exchange server; we can not do much from our end. Click the subject title of the response to read the message. Thanks for your reply. We still need the contents of the Results and XML to further analyze the issue.

To protect your privacy, I have sent you a private massage to collect the XML information. Based on the information so far, I understand that you are unable to connect your Office account in your office via the Outlook client while it connects successfully at home. Could you please check if there is any change to your office network? I suggest you create a new Outlook profile and try to connect in your office. Here are the steps: 1. What you have just said is very strange. As you know, I sent you the XML file on Tuesday evening and when got into work the following day, outlook worked, so I thought you had done your magic.

I was going tonight thank you for all your work, I will still thank you for your help, but some how it appears that it has fixed itself, or more likely something has change and it has not been notice by either of us. Details required :. Cancel Submit. Hi Buddhika, Please clear the Skype for Business cache and check if it works. Here are the detailed steps: Please right click the Windows icon and open the Run bar. Delete the sip profile folder. Go into the Tracing folder, delete all files, but not the folders.

If the issue persists, please provide the following informations for further troubleshooting: Please let me know the environment of the Outlook. This is due to a security setting on the Exchange Server. If a large set of data, which is first triggered with objects, is synchronized to Exchange Server, then Exchange Server logs an error in the event log file and does not let you add the data to the mailbox. To work around this limitation, you can adjust the registry based on the objects that can be found in event ID in the application event log file on Exchange Server.

After you have completed setting conditions, you may have to register the changes in the change log but only if you have made changes to the default configuration in the Outlook Synch. Entities window. Knowledge Base article Your Exchange Server computer may stop responding after a MAPI client opens more than the default value of certain server objects. By default, there is no debug log.

You must enable it first. An Error has occurred during the synchronization process. You can find the error details in the log file.

The location of this log file depends on the operating system that you are using. You can find the path of the file by looking in the Outlook. You can modify the Outlook. Synchronizing large amounts of data can cause issues with the connection through NAS Services and web services.

If you are synchronizing with the web services connection, then the maximum size of the web service can be changed. You can configure the maximum permitted size of a web services request in the CustomSettings.